Feedback & Performance Enquiries
Find answers to common questions about performer appearances, cast changes, and sharing feedback after a performance.
Why wasn’t the lead performer on stage?
We understand that seeing a favourite performer can be an important part of your theatre experience. However, cast members may occasionally be unable to perform due to illness, leave, or other unforeseen circumstances.
All performances feature our talented company of standbys and swings who ensure the show continues at the highest standard. We value your understanding and hope you enjoyed the performance.
Can you confirm if a specific performer will be appearing?
Unfortunately, we’re unable to guarantee the appearance of any specific cast member at a given performance. Casting is subject to change without notice due to illness, scheduling, or production requirements.
We recommend attending with the understanding that every performance features a world-class company dedicated to delivering the best possible experience.